Samsung TV makes a strange clicking sound
My Samsung TV (52″ LCD) started clicking several times before finally switching on after 30 seconds, this relay clicking gradually got worse each time I turned the set on. ( It turns out that this is quite a common problem with Samsung TV’s of all sizes). The problem seems to start after the TV is a year or two old (normally outside guarantee) and sounds like a relay clicking on and off. Samsung deny there is a design problem, so I thought rather than spend money on an engineer, I would try and fix the problem myself.
I thought the first place to look for a problem like this is in the power supply.
- I unscrewed the back cover of the TV (20 screws)
- Removed the metal cover of the power supply (4 screws)
- I carefully looked over the power supply looking for anything out of the ordinary, low and behold I could see a few capacitors (the cylindrical shaped components) that had raised tops. These raised tops are caused when the capacitor breaks down and forms hydrogen gas, if left, eventually the capacitors will blow, and hopefully the top will split open and release the gas pressure, if not, they may just explode.
Check out Capacitor Lab for more details on what to look for when a capacitor fails.
I checked out the replacement cost of a new power supply board, I couldn’t find the exact power supply online but this company has ones for smallers TV starting at around £160. So I was guessing it would be around £200 for a new one. Ouch, definately time to DIY.
I decided to replace all the capacitors in the power supply, I guessed if some were bad, then probably Samsung use cheap or poorly designed capacitors and at some point the others would go bad too. and replacing all the capacitors wouldn’t cost much more .
Each Capacitor has 3 important values
- The capacitance measured in μF (micro farads) eg (1000μF)
- Voltage (eg 50V)
- Temperature (eg 105°C)
This particular Power Supply Unit (PSU) has 3 different types.
- 1000μF 105°C at 10V
- 1000μF 105°C at 25V
- 47uF 105°C at 50V
RS Components have a good selection, so I opted to buy from there. It cost about £12 including postage for a 5 pack of each of the capacitors. I took a few photos of the circuit board so I wouldn’t forget what I was doing and set to work.
I re-opened the TV, and completely removed the Power Supply Circuit Board, you need to remove several connectors, again, I took some photos just in case I couldn’t work out where they all went when putting it back together. I made sure the Power Supply didnt have any residual power stored in the capacitors by unplugging the TV (whilst it was turned on) from the plug. This is very important as messing with a power supply even 30 minutes after it has been turned off can still give you a nasty shock.
I then drew a simple diagram marking the polarity of each capacitor. To remove each capacitor takes a little time, you need to heat each pin using a soldering iron and whilst it is still molten pull or wiggle each leg out in turn. I found it easiest when I used the other leg as a pivot and rotate the capacitor around the fixed leg.
Anyway once removed, you I used the de-solder pump to clean up any solder that was clogging up the hole and then I inserted a new capacitor (checking the values again) and making sure the polarity was same as the one I had just removed. turning the board over, I bent the pins a little, soldered the joints, and snipped off any left over wire.
I put the board back in and hey-presto it all worked beautifully. Job took about 2 hours in total and excluding tools £12 for the components and postage.
[Added 21th May 2009]
If you snap off the solder connector on the PCB when doing this replacement, it is worth noting that you can re-attach your component in another place as long as it is electrically equal. The Red Line in the diagram below shows where an existing component was, this component could then be re-soldered into any of the positions marked in green. But in the case of a capacitor which has + positive and – negative legs, you must make sure that the leg is re-attached to the same track, I have marked with a + plus sign which track it must be re-attached too.
[Added 7th Dec 2009]]
After replacing the capacitors a few people are still having problems, it appears that this can be fixed by resetting the EPROM chip (apparently – a simple matter of shorting two of the pins). http://www.tv.quuq.org/forum/index.php?topic=2377
and http://www.tv.quuq.org/forum/index.php?topic=1744.0 both detail the procedure, although it hasn’t worked for everyone who tried it. (Thanks to Jason for these links)
[Added 10th March 2010]
You are not alone, there have been almost 65,000 visits to this page in the last year. The answers to many of the questions people are asking are scattered through the previous comments, Most people with little experience have been successful in fixing their TV’s although for a few, it didn’t work, the symptoms were similar but cause was different. A few of the more recent comments reveal that people are becoming more successful with getting Samsung to repair their TV’s, its definitely worth trying before you launch into a self fix.
[Added 28th June 2010]
Before attempting repairs yourself it is probably worth trying to see if Samsung will repair the TV for you, Samsung seem to now accept (unofficially at least ) that there is a defect in these capacitors, and in an increasing number of cases will send out an engineer to fix them. Skim through the comments below to get more info.. A polite but assertive approach seems to yield best results, remember they are in the wrong and there is plenty of consumer law in most countries covering their liabilites and responsibilities.
If you fail to get Samsung to repair it, 100′s of people have had success with the replacement fix I describe above, a few of the failures are probably due to similar symptoms but a different fault. Again if you are unsure read some of the 100′s of comments below
If this has been useful to you, and you would like to buy me a coffee, or help towards my monthly server costs please click here to make a donation via paypal.
Just to let people know I also seem to have this problem, but not wanting to burn any bridges with Samsung by taking the back off the TV to confirm it, I rang the number that other posters had supplied (01932 454358) to see what Samsung would say.
After giving the call centre guy my model No (LE40R74BD) and serial No, he looked it up on their database and confirmed that Samsung would fix the capacitor/PSU problem free of charge on site if possible but only if it is the capacitor/PSU problem.
They will send an engineer to give the fault a look over.
My TV is approximately 3 years old so I would advise people who possibly have this problem to ring Samsung before taking matters into their own hands.
in the U.K. manufacturers have what is called ” a duty of care ” which makes them responsible for any product( large electrical) sold by them for 6 years after the purchase date.I used to work in retail and we were briefed on this point though it was never advertised !!!
We used 2 say ” its out of gaurantee sir ” but iff the customer started quoting the duty of care we couldnt refuse and have to repair or replace the item for free !
Wow.
OK rang Samsung on Friday, the TV is fixed today (Saturday), less than 24hrs, with 25v capacitors.
While I am obviously not happy the 3 year old TV broke in the first place, a 24hr turnaround and thanks to this website and other posters the information I needed even meant the TV didn’t actually break and I wasn’t without one.
Thank you to all.
I have bit of info gleaned from the engineer to pass onto you guys.
My model he said is in ’70 model range, the newer ’80 range can’t always be fixed by changing the capacitors, he told me that when the capacitor blows on the ’80, the EEPROM is usually damaged, if you catch the capacitor problem as soon as it happens then he said you can often go into the setup screen and manually rest the EEPROM problem, if you leave the capacitor problem too long then the EEPROM usually needs to be replaced.
He also said if you attempt a capacitor replacement yourself and then find the EEPROM is damaged Samsung will not fix it.
Same issue for me I have a PS42Q97HDX/XEU plasma tv , clicking and no picture. I have told Samsung about the “duty of care”. There capacitors are faulty batch made in 2008. I was told by an electronics engineer, as the overheating issues were also apparent in some other TV’s and also some Generator switch hardware. Go Figure, where was the recall. Samsung were quick enough to get there caps recalled to the manufacturer, so what about the poor end user!!!
Problem for me here is that my TV was brought from Woolworths befire i knew they were closing down. Which shouldnt make a difference ,because Samsung take up the retail side of the support. I swear this is the only TV ive had issues with. I dont even know if its repairable
. I hope they replace it if not.
Same problem with a 2 year old 52″.
Went to the Samsung site and they are doing a one time fix for free.
I asked the tech if they modified the boards with better capacitors because I don’t want this to happen in two more years.
He said he didn’t know. I guess time will tell.
Hi i have a plasma tv 42 inch about 2yrs old having the clicking problem to no picture at all just phoned samsung and they told me they wont repair as it is only a problem with lcd not plasma tvs but reading the comments on here it so is a problem cant afford a new tv so fed up
(((
Hello Nicole and others with same clicking problem.I just talked to a CS agent in S Carolina her name was Aisha (I recall talking wiht her on a previous occasion). After asking the usual questions and model no. she told me for the first time that there are capacitor issues but my model no was NOT COVERED. I replied to her that I have been following this problem for the last 8 months or so and all TV regardless of LCD or Plasma fail in the same manner,still her only line of “retoric” “”I apologize but your model no. is not covered. So much for SAMSUNG CS. The E mail Nicole provided to CS agent Jer WAYNE does not work sent a TEST and promptly returned.
I guess Im out on the limb for a 2 1/5 year young TV and NEWER BUY ANY SAMSUNG PRODUCTS in the future. I did replace all the caps. but still clicking and next I will take it to local TV repair shop to see if they can reset the EPROM as suggested in these treads. Thanks for all who participated LOUIS Burlington On.
Has anyone with a clicking PLASMA tv had it fixed by Samsung for free? Has anyone with a clicking problem had the problem fixed? If yes, what was the problem? I’m just curious since most of the folks who have had the clicking problem fixed for free by Samsung all had LCD TVs
Louis,
The clicking sound can occur due to powersupply, if that is ok, then it is the mother board, that costs around $200.00 in my case my power supply was ok, but mother board was bad (same clicking sound).
So, try changing mother board. In my case I called a technician.
Hello Ashis
Thanks for a quick comment. I just called the local TV shop but the tech left for a serv. call I did have a chat with him earlier and he is also aware of the SAMSUNG clicking problem. As I only have basic electronic knowledge I think its time to ge him involved. He stated he has some contacts here in Mississauga Samsung, see what he suggest tomorrow, Thanks again for the advice. LOUIS Burlington On. CANADA
i have the click of death… plasma 42″ wont come on, just clicks… i just called samsung and logged my complaint, now waiting to hear if they will fix it or not… hope they dont fob me off just because i have a plasma when its still their cheap an tacky parts that are breaking down… will let u all know the outcome
hi martin are you in the uk ? if so what number did you call to log the complant i call the other day and the women said she was going to log my complate and i still not heard anything
Just want to say Ive had this site bookmarked for a year now great information. I finally got tired of the clicking on my tv it was to the point where it took 8 minuets before it went on after sitting all night. Last weekend I bit the bullet and tore it apart. Although my tv was slightly different did not have the cage (08 Samsung 42 1080p) and had a slightly different capacitors 2 1000′s and 2 2200′s its now fixed. I got 1000′s from a local radio shack $3 and the 2200′s I had to get from a local tv shop of course they way overcharged $20 for 2 50 cent parts, In the end it cost me 2 hours of my time and 23 dollars and the tv works like new again.
hi zara, i am in the uk and the number to log your complaint is 01932 454358… i had a reply and samsung say that my plasma is not a model that has been recognised with the clicking fault so therefore they wont do a free fix, although i have exactly the same problem as the models that they do offer the free fix… total bull, i will never buy samsung again an i would never recommend them to anyone… but every complaint is different so good luck with yours, i hope they fix it for ya… all the best, martin…
hi, im in the uk but can anybody tell me how to fix my plasma 42″ model ps-42q97hd… its just clicking, it doesn’t even come on any more… im totally new to this but samsung have left me no choice but to try… so please please help me and can you please make it simple for me, im not the brightest when it comes to electronics… martin
Hi Martin
Samsung told me the same bullocks “we apologize sir but you model is NOT coverd”(40 in PLASMA) BS.You can read my post on this already.
On this very website the first page as you log on has an excellent tutorial on capacitor replacement including photos. I replaced all caps using U tube tutrial, step by step instructions, however my TV still kept on clicking so now its the EPROM? No more SAMSUNG for me Good luck
Cheers Louis in Burlington On. CANADA
I just successfully repaired my LN52A550 (52 inch) LCD samsung. I started clicking, and i did some research. Samsung gave me the run around and said they would ONLY fix for free if it was the capacitor not if they had to replace the power board. The 3rd party store wanted to take my tv and then let me know in a week what the issue was. No thank you…shady and most likely they tell me its the power board just to make more $$$$. Common sense, they dont do this for fun… So I took the tv apart, very simple, a ton of screws. Lifted back off and saw two bulging 10v 1000uF capacitors on the power supply. Got two 16v 1000uF from a different local tv store for a total of $3.90. I didnt have a soldering iron so that cost me $7.99. Removed and installed the bad caps.. Put everything back together (i took pics and video during process for my own reference) and VIOLA the tv turned back on. My suggestion is maybe not to use the tv when its clicking as your most likely damaging the tv more..
Hi Martin
going to tell all my friends not to buy any thing from samsung again really disappointed , hope you manage to fix yours 
thanks for the number , but was also told the same as you
You should try to fix yourself. I bet it is some capacitor on the power board of your unit. What do you have to lose? Thats what I did…and it all worked out. YOu never know until you try, soldering is not that difficult.
Hi Brain
you no what i think i am going to have a go at trying to fix it i’ll let you no how i get on
hi zara, i managed to argue with samsung and i’ve got a tech free of charge coming to have a look, he will tell me the problem and how much to fix… i also looked into the legal side of our consumer rights, and if it comes back that its a major component thats stopping the tv from working then samsung have to pay a percentage of the repair… this lasts six years after purchase… its called the sale of goods act 1979… after ive had the tech here, i will let you know what the outcome was… good luck with yours… also i would like to say that i will never buy samsung again so lets spread the word and see how they like too lose money…
Please help! We tried to turn on our tv this am and all it would do is click. I tried un-plugging it and plugging it back in but nothing but a clicking sound. I’m at work and I don’t have the model number, but it’s a Samsung 52″ LCD tv. We bought it in March of 09. So it’s only 18 months old! Reading other posts, it seems to be the capicators. Should we call Samsung or try and change them out on our own? It seems there may be some sort of faulty capicitors. IDK. I’m so frustrated right now!
Call samsung first. They should take responsibility for the crap they sell. Now that they are acknowledging the problem in their LCD TVs they are quickly sending out techs to fix the problem
Just replaced 7 capacitors on my samsung 46″ LCD TV first time really using a soldering gun and it went just fine.took me about 2 hrs to do but after i was done turned the TV on and started up first time no more clicking sound.I payed 3.00 dollars a piece for the capacitors at a local TV repair store and got the soldering gun and wire at radio shack all together about 40.00 dollars to repair. I put in (4) 25v capacitor and (3) 16 v capacitor works just fine
Big big thanks for the all the advice available on this website. My two year old Samsung LE40A556P1 refused to turn on last night. After some internet research I can across this site. I ordered some replacement caps from RS last night and picked them up at midday. I also called Samsung this morning using the number provided on this site, and told them what had happened to my TV. When I explained that I believe the issue may of been caused by dodgy capacitors, the operator agreed with me and stated that explanation was on the system notes, but them refused to do anything about it stating my model was not affected. I couldn’t be bothered to argue with him as it was evident that his english wasn’t great. I’ve just replaced all the caps on my power board with panasonic branded from RS components, and hey presto the tv now works. 2 of the Samwah caps were affected, 1 was still leaking. Anyway now replaced and working fine, just dissapointed that a manufacturer such as Samsung have yet to publically acknowledge the issue, and after fixing the thing and seeing the faulty caps for myself angry that the Samsung rep claimed my tv was not one of those affected, when clearly it was.
For the UK consumers that have this problem, I have complained to
http://www.bbc.co.uk/watchdog/
regarding my post 13th May on page 13. I had to pay £205 to repair my Plasma, which Samsung refuse to accept responsibility for, even though it is the same defect as the LCD models. My belief is that it is a different PSCB that is fitted, and harder to reach on a Plasma, but the same faulty capacitors have been fitted. I’m still angry that I have to pay for a repair for a recognised defect, that other consumers have had repaired for free. I consider myself a good Samsung customer, but will not buy another product with their name on it because of my experience.
Hi,
I got the same problem with my “now” 3 year old samsung LCD LE46M88BD, the clicking start first with 5 a 6 seconds and now it takes more than one hour to get out of standby.
Send just a few min ago an email to Samsung service center in the Nehterlands and ask them for a “under waranty” repair, if it’s indeed the Capacitors. just await their response, keep you all posted
I have a 52″ LNT5271F LCD TV that I bought in January 2008 so my warranty has been up for about 20 months. I had the clicking issue on start up that a lot of people have also experienced. I first started with the Live Chat support on their website. They acknoledged the issue and told me to call their tech support line (1-800-Samsung). I called their tech line and they asked me what the serial number of my TV was (which i registered when i bought it in 1/2008) and they quickly said that they are aware of the issue and scheduled a repair, at their expense, to have the TV fixed and I was told the local repair rep would contact me shortly. The repair house called me the next day and informed me it would take a week to get parts. A week later they called again and said the parts were in and they had an open slot the next morning at 8:30 to fix the TV. The repair house showed up 10 minutes early, fixed the TV in 25 minutes and all free of charge. I don’t know why so many people have had an issue with Samsung when they put up absolutely no issue with me and repaired in a very timely manor.
George,
I have the same TV, as does my brother in law. Both our TV’s went bad. Mine first. Two months after the warranty expired it started to act up. I got in touch with Samsung and they pretended they were not aware of any problem. They only offered to send out a repair man at my expense. It’s only recently that they have acknowledged the problem. That is why so many of us are upset with Samsung. I’m sure that all LNT5271F TVs are going to fail. It’s just a matter of time. Samsung should be recalling these TV’s. But they are just taking the easy way out and hope that folk’s who have their TV fail will not bother contacting them since they are out of warranty. Not to mention that this opens the door for unscrupulous TV repairman who will charge for unnecessary repairs when all that is needed ai $10 worth of capacitors.
capped out a few months ago. called samsung. no dice, no repair. time to go buy some caps…
I have a Samsung 42″ HPT 4254 Plasma. Last week power went off and tv kept making a clicking sound. Called Samsung and mentioned all the problems being reported here and elsewhere but they deny there is any problem with Plasmas. I spoke with a supervisor and got the same bull. I did some research and Samsung just settled a class action for LCD tvs which is why they admit a problem for those but not Plasmas. Guess its time for another class action. I called a few calif attorneys and they have interest in suing Samsung if more people have the same problem. If anyone in Calif is interested in taking action against Samsung drop me a line anderson.kyle1980@gmail.com. This is 100% for real, I am out 2 grand and will do what it takes to get Samsung to pay for their defective products.
Samsung is just giving me the lip service same as on previous call to CS rep “Aisha” Although now she confirmed the “capacitor problems” but my LNS404 lcd TV which failed 2 years after new is NOT COVERD. Burlington On. CANADA Is there anyone out there in CANADA/ON that hed any luck on this clicking issue with SAMSUNG Iwould sure appreciate some info, THANKS Louis
I would find the youtube video on how to replace the caps and just do it yourself. This is what I was going to do until Samsung confirmed that they would fix my TV at their expense. You can buy the caps at Radio Shack or another comparable electronics store for $5. Go from a 10V cap to a 25V but use the same uF rating. Also make sure the radial lead spacing is the same. I would remove the board and caps and bring the caps to the store when purchasing. When I watched the repairman fix mine it could not have been simpler. It is also very obvious which caps it is because they are mushroomed on the tops. You’ll also need a soldering iron and flux and preferably some solder wick to remove the leftover solder form the hole and alcohol to clean the board after your done. It sucks to have to do your own work on a $2K+ TV but for $20 you can fix it rather than spend a bunch on repair.
I also had this problem with my Samsung TV. The fix works great. I just wanted to add that this is not a case of the capacitors being under-rated. They are 10v caps in a 5.2v or 5.4v circuit. That’s fine. The real issue is that the capacitors are defective. Please see the article at http://en.wikipedia.org/wiki/Capacitor_plague if you want more information. I replaced mine with good quality Panasonic capacitors at a whopping 60 cents a piece and everything works great.
I have an issue with my Samsung 40″ LCD tv. It all started off with the clicking about a month ago. At the same time the picture started going light and dark and it used to auto adjust itself when first switching on when on PC Input (I run a media server to it) I knew then it was on its way out and its only 2 years old! Since then it has got progressively worse, it has taken 5 mins to come on, comes on in russian OSD, screen comes on green tinted and purple tinted, and as of now it will not switch on at all.
I rang up the supplied UK Samsung number in this thread and I was told that my model was in the models affected by the capacitors so they have arranged for me to have an engineers call. I was told this would be a free call to assess what is up with my panel. He is coming tomorrow (20/9/10) so I will post back with his findings. I dont expect a TV that cost 1k two years ago to fail in such a fashion. I was going to have a go at fixing myself but I thought I would ring Samsung direct first and Im glad I did. What would you think will happen if the repair man states he can not fix it? where does that leave me? I will report back tomorrow
Rob
Hiya all again… i just would like to let u all know that after complaining to samsung about my 42 inch plasma, it would only click, it would not come on anymore… same problem as the as the lcd’s are having… and i argued as polite as i could of, stating their duty of care to people like me who have spent alot of money for them just to say that my model was not recognised as having a problem so they wouldn’t fix it… however i went on and on and on… i managed to get a free inspection by an engineer… he took my tele… he said that if samsung go to the trouble of sending an engineer to collect the tele then they usually just pay for the repair… a week later told me its all fixed… a new power board… an guess what??? samsung paid for it…. so am i the first plasma to have the free fix??? dont give up people… just keep on to them, they have a duty of care and the number i originally complained to is 01932 454358 dont take no for an answer… let them know about the sale of goods act 1969 samsung….. GOOD LUCK EVERYONE…. AND GOODBYE…. MARTIN….
Hi Martin thats great news so there is hope for us yet
did you have to pay £60.00 to them first so they then arrange someone to come get the tv before i phone them again and ask about getting it fixed coz last time they said i had to pay that amount to samsung then they would get an engineer to come and get it to take a look ?
TV fixed in ten minutes by Samsung. Nothing to pay and they swapped the two boards. 5 capacitors had blown!! and the EPPROM was knackerd. all working now and back in business
Guys, I have the same problem with my LE46A656 (bought UK June ’08). On first calling Samsung I was directed to call a local authorised service centre. When I described the problem they alerted me to this issue and suggested I call Samsung back. Samsung explained that my model was not one affected. I argued the point that it clearly is affected as I have the same problem as other TV’s and they offered me a call back from customer services. They called 2 days later and we had the same conversation only this time I mentioned the sales of goods act 1984 and that I would call trading standards and ask them. Strangely the conversation changed and they have now arranged for somebody to come out and repair the TV free of charge. So it’s worth giving it a shot guys!!
AAARRRGGGGHHHHH i have now been on the phone for 20 minutes to be told that my last complant was not passed on to the department but this time it has been and i should here from them whitin two days i am so P***ED OFF right now i could scream , i just no they are going to fob me off again i wish i know how to speak to them about the goods act like i really no what i am on about
hi zara, just keep on that its just not good enough, tell them the least they could do is send the engineer to have a look, tell them why should you pay, its exactly the same problem as their lcd’s… dont they think you have paid enough already, if its proven to be a major component thats stopping your tele from working ‘which a copasitor is’ then samsung being the manufacturer have to pay a percentage of the repair by LAW anyway… so just keep on and if your not happy with the monkey then demand to speak with the organ grinder… i did… GOOD LUCK
ok i have just had a call back and the guy said there is nothing he can do but to call another number 08456202324 which is now closed so i left my number and ask them to call me if they donot call by lunch time tomorrow i am going to call them i dont even no why this guy called if he cant do any thing about it
it just does not make sence lets see what tomorrow brings ,
Thanks Martin for replying to me you have been a great help and i am not going to give up ………
About a week ago my Samsung LCD tv started with the clicking noises upon turning on… It has progressively gotten worse and now takes about 2 mins to start up. I was considering doing the home repair but decided to call Samsung first, even though the warranty expired a few months ago.
Right away the operator said it was a “power capacitor” issue and said that he would authorize a one-time, no-charge repair.
Koambra called this morning to follow up. They will order the parts and come to my home to fix it.
My advice is to call Samsung before attempting anything yourself. Clearly they are aware of the issue.
Zara,
Dont give up. I was fortunate that my model was one “they recognized” as having the capacitor issues. I rang Thursday and mines all fixed as of today (Monday). Guys from Derby came to me and after opening up the LCD it had 5 blown capacitors and the EEPROM was caput so they changed both boards (they bought the two new boards with them) and it took 10 minutes. I noticed the invoice for the parts came to 165.16 GBP but I had nothing to pay
As a Store Manager in retail for 10 years the Sale of goods act states that the appliance should be “fit for purpose” within a limited time which as I believe is 6 years (5 in Scotland) and any appliance that fails due to inproper components that fail will always be covered. I have bought 1000′s of pounds worth of A/V gear in the last 10 years and will never pay for extended warrenty. Probably your best bet Zara is to get familiar with the sale of goods act, bullet point the main points, get evidence of all Samsungs issues (blown capacitors leading to defective EEPROM) and ring them back looking at your points as a guide. Good luck
I am the “proud” owner of Samsung “CRAP” 50″ Plasma that after warrenty expires, power supply expires too. Samsung refuses to stand by there “$***”. Samsung should be sued in a Class Action Suit for all the poor “suckers” whom purchaced there JUNK.
Hi just to let you all know, i had the same problem on my 46 inch lcd samsung, clicking. Read the article, called samsung and they said somebody will come out. That was tuesday, eng came today and fitted new psu, with uprated caps. Local repairs guys in oxford
Overall very happy, hope it lasts longer this time, set was nearly 2 years old.
Great site and tips
cheers
Kenny
Samsung sent a repair tech (9-23-10)to replace my capacitors at no charge. I purchased my 40″ LCD in January of 2008. Go to the product support link on Samsung’s site and tell them the problem. Do NOT let it go on too long it will kill the board and you will be out of luck.
I have a 40″ Samsung LCD, This clicking first happened to me back in January this year, The TV was just over a year old, phoned Samsung to no joy. So I took it to the local repair shop who told me it was the power board and it would be £125, so I payed the money and the TV was fine.
Satuday just gone it happened again, so a quick google found this site, quick read, into the garage and off with the back. Every thing seemed OK, but what I did notice was that three caps had beed replaced, so the shop had replaced three caps and charged me all that money, I was not happy. Anyway i went to Maplins on the Sunday and ordered all seven caps even though they all looked OK, just put them in and Bingo it works.
So I just wanted to say a Big thanks to all on here for the great advise, keep up the good work.
We actually had a very positive experience this week. Our 3 year old 42 inch flat screen LCD TV starting having issues and by Monday would not turn on. We heard a clicking sound. We researched the problem and after reading many comments it did not sound positive. I called Samsung Monday eve. and she said our model was not on the list for free repair but told me to call back the next day. I did and the person was very helpful and said they would repair it for free if it was the capacitor. If it wasn’t we would have to pay. She connected me with a company in Lancaster, PA, Radio Active Repair. I received a call that day. The repairman came today, Thursday and replaced the swollen capacitors and the tV is working like new. All this occured in less than a week. Samsung did stand behind its product.