Samsung TV makes a strange clicking sound
My Samsung TV (52″ LCD) started clicking several times before finally switching on after 30 seconds, this relay clicking gradually got worse each time I turned the set on. ( It turns out that this is quite a common problem with Samsung TV’s of all sizes). The problem seems to start after the TV is a year or two old (normally outside guarantee) and sounds like a relay clicking on and off. Samsung deny there is a design problem, so I thought rather than spend money on an engineer, I would try and fix the problem myself.
I thought the first place to look for a problem like this is in the power supply.
- I unscrewed the back cover of the TV (20 screws)
- Removed the metal cover of the power supply (4 screws)
- I carefully looked over the power supply looking for anything out of the ordinary, low and behold I could see a few capacitors (the cylindrical shaped components) that had raised tops. These raised tops are caused when the capacitor breaks down and forms hydrogen gas, if left, eventually the capacitors will blow, and hopefully the top will split open and release the gas pressure, if not, they may just explode.
Check out Capacitor Lab for more details on what to look for when a capacitor fails.
I checked out the replacement cost of a new power supply board, I couldn’t find the exact power supply online but this company has ones for smallers TV starting at around £160. So I was guessing it would be around £200 for a new one. Ouch, definately time to DIY.
I decided to replace all the capacitors in the power supply, I guessed if some were bad, then probably Samsung use cheap or poorly designed capacitors and at some point the others would go bad too. and replacing all the capacitors wouldn’t cost much more .
Each Capacitor has 3 important values
- The capacitance measured in μF (micro farads) eg (1000μF)
- Voltage (eg 50V)
- Temperature (eg 105°C)
This particular Power Supply Unit (PSU) has 3 different types.
- 1000μF 105°C at 10V
- 1000μF 105°C at 25V
- 47uF 105°C at 50V
RS Components have a good selection, so I opted to buy from there. It cost about £12 including postage for a 5 pack of each of the capacitors. I took a few photos of the circuit board so I wouldn’t forget what I was doing and set to work.
I re-opened the TV, and completely removed the Power Supply Circuit Board, you need to remove several connectors, again, I took some photos just in case I couldn’t work out where they all went when putting it back together. I made sure the Power Supply didnt have any residual power stored in the capacitors by unplugging the TV (whilst it was turned on) from the plug. This is very important as messing with a power supply even 30 minutes after it has been turned off can still give you a nasty shock.
I then drew a simple diagram marking the polarity of each capacitor. To remove each capacitor takes a little time, you need to heat each pin using a soldering iron and whilst it is still molten pull or wiggle each leg out in turn. I found it easiest when I used the other leg as a pivot and rotate the capacitor around the fixed leg.
Anyway once removed, you I used the de-solder pump to clean up any solder that was clogging up the hole and then I inserted a new capacitor (checking the values again) and making sure the polarity was same as the one I had just removed. turning the board over, I bent the pins a little, soldered the joints, and snipped off any left over wire.
I put the board back in and hey-presto it all worked beautifully. Job took about 2 hours in total and excluding tools £12 for the components and postage.
[Added 21th May 2009]
If you snap off the solder connector on the PCB when doing this replacement, it is worth noting that you can re-attach your component in another place as long as it is electrically equal. The Red Line in the diagram below shows where an existing component was, this component could then be re-soldered into any of the positions marked in green. But in the case of a capacitor which has + positive and – negative legs, you must make sure that the leg is re-attached to the same track, I have marked with a + plus sign which track it must be re-attached too.
[Added 7th Dec 2009]]
After replacing the capacitors a few people are still having problems, it appears that this can be fixed by resetting the EPROM chip (apparently – a simple matter of shorting two of the pins). http://www.tv.quuq.org/forum/index.php?topic=2377
and http://www.tv.quuq.org/forum/index.php?topic=1744.0 both detail the procedure, although it hasn’t worked for everyone who tried it. (Thanks to Jason for these links)
[Added 10th March 2010]
You are not alone, there have been almost 65,000 visits to this page in the last year. The answers to many of the questions people are asking are scattered through the previous comments, Most people with little experience have been successful in fixing their TV’s although for a few, it didn’t work, the symptoms were similar but cause was different. A few of the more recent comments reveal that people are becoming more successful with getting Samsung to repair their TV’s, its definitely worth trying before you launch into a self fix.
[Added 28th June 2010]
Before attempting repairs yourself it is probably worth trying to see if Samsung will repair the TV for you, Samsung seem to now accept (unofficially at least ) that there is a defect in these capacitors, and in an increasing number of cases will send out an engineer to fix them. Skim through the comments below to get more info.. A polite but assertive approach seems to yield best results, remember they are in the wrong and there is plenty of consumer law in most countries covering their liabilites and responsibilities.
If you fail to get Samsung to repair it, 100′s of people have had success with the replacement fix I describe above, a few of the failures are probably due to similar symptoms but a different fault. Again if you are unsure read some of the 100′s of comments below
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Thankyou for your website and all your help.
I too had this problem with my 3 year old 40 inch samsung TV, called Samsung UK on Monday, mended free of charge at my home by Thursday. Well done Samsung.
I appreciate the thanks, however I think the “Well done Samsung” comment is a bit far, it’s their mistake, probably caused by using cheap suppliers, a mistake which they were reluctant to accept for quite a long time, they have messed 100′s (probably 1000′s) of people around and cost them time and money, they have a poor after sales attitude, there has been no public apology or recall. Its commendable that the have actually fixed a few TV’s but in my mind they have quite a way to go before a “Well done samsung” comment is appropriate. But anyways I’m happy you have you TV fixed, and I urge everyone to contact Samsung before attempting the fix detailed in my post.
I agree with Chris. I’m one of those that got screwed over by Samsung. The issue showed up on my TV two months after the warranty expired, back in June of 2009. I did my research on the web and found that there were lots of folks with the same problem. So I assumed that Samsung would take responsibility for using inferior parts on a very expensive TV. They feigned ignorance of the problem and said they would be happy to send a repairman out to my house at my expense. Finally the clicking and delay to turn on issue turned into a complete failure. Lucky for me I fixed it using the directions on this web site. At this point I will never buy another Samsung product. My most recent purchase was a Sony TV. There are other companies that make execellent TVs that don’t fail, or that the company will take responsibility to fix, so I will spend my money elsewhere. I’m also making sure I share my opinion of Samsung with everyone who will listen to me.
I agree with previous poster, Samsung did NOT do a good job! I also called numerous times starting in Jan 2010 and they first denied any problems, then in March they said yes there were a few problems but my TV did not fall in the defective catagory (by this time my TV was dead!) and because of their lack of help I almost threw my TV away as I’m sure many other customers did! Luckily I found the “do it yourself sites” and hired a local handyman which cost $50.00 as opposed the estimated cost of $350.00 to take it to a TV repair shop. My TV works now but no thanks to Samsung and I WILL NEVER BUY ANOTHER SAMSUNG PRODUCT ever again! I have even joined the class action suit against Samsung as they completely dropped the ball and are only fixing them now after denying the thousands who first complained!
Hi,
I agree with the last 3 posts.
I spent over £1300 on a Samsung and to have it fail at less than 18 months old was ridiculous. Samsung were of no assistance at all, flatly denying any problem existed!
As it was almost Christmas 2009 my son and I resorted to following the instructions on this site, found 2 faulty capacitors which we replaced and fortunately this fixed the problem.
I cannot understand why Samsung were so reluctant to listen to what customers were telling them, why spoil a good reputation for producing impressive flatscreens for something so silly as cheap capacitors.
Bill
My apologies for the “well done”, comment it was insensitive of me. I was just so glad to get my TV fixed so quickly.
My well done should have been directed to everyone who has helped cow Samsung into accepting responsibility for their lack of quality control with the components they use.
Well and engineer organised through Samsung came out yesterday and replaced the capacitators foc.
Thanks again for this website – saved me money I don’t have.
Has anyone notified Watchdog of this website?
Sam x
Help please :/ Well I replaced the caps and the Viewsonic Flatscreen seem to work afterwards. I had 4 Caps of different volts bulge or blow. When I put it together the monitor worked great but then after awhile it would heat up too much then when I turn it off I would need to wait 30 min to cool down then it would turn on through the power button. If I leave it on it stays on. Lately after 5 months later after the repairs 5 months ago The monitor started to experience self turn offs. I didnt smell anything and until today it stayed off. I tried everything and nothing works. I checked the capacitors and they are not bulging or poped but a new problem exisit that I never heard before. I hear clicking around the square block transformer. It doesnt look Yellow all around except it looks like the glue is melted.. it looks like a orange like tranparent glue. another smaller but different looking transformer has the same problem but then theres 2 other medium tranformers that are perfectly yellow. I tried to find the clicking but its hard to pin point without getting electricuted. So what do you think the problem is? The board is not being sold here in the USA. Which makes me think I should Make a whearehouse and start selling power boards
please email me asap so I can fix this problem. I am the solder and I know where to get the parts but the troublshooting is a pain. Here is the Board Number : FSP035-1PI01 it comes out of a viewsonic flat LCD monitor vx924
Having trouble with my samsung too, only 2 yrs old, dont have a number to call tho, could someone kindly send me one, very angry person iam, thankyou.
michelle x
Just another person dealing with this issue, called samsung. they said a service center will contact me w/in the next 2 days to set up a free replacement of capacitors. Will wait to see how that turns out, hopefully thats it. thanks again for all the help on here.
Great website, just wanted to comment, had my samsung LE40A656 1fXXu just over 2 years, this morning started to refuse to switch on , no clicking but a fan starts up and then cuts out with the red on light flashing. Phoned samsung help line and yes you guys are right the chap on the phone actually admitted there was a quality control issue with capacitors in the power up board and organised an engineer to come out free of charge to fix it. I will let you all know how it goes? like most posters on here bitterly dissapointed that a £1000 tv only lasts 2 years!!!
We had this issue. Called samsung last week. They instructed local engineer to replace capcitors which they completed today. It is now working fine.
I too have fallen victim to the bad capacitors inside my Samsung LNS4041D LCD. Went through 4 diff customer service reps, plus the “executive” csr’s what ever that is supposed to do. Granted my tv is 3.5 yrs old, they wouldn’t consider repairing the product for me. My model wasn’t on the list. Oh I made my argument that this was not an isolated event. I was calm and cool with each call, but to to avail. Then a local tech calls me and says he’ll come replace caps for $250.00. I don’ think so. I’ll replace the caps myself. For me, never again will I buy a Samsung product. I’m going to send the bad caps to Samsung CEO corporate and include a short note. I know it’s futile and childish. I think everyone should mail their defective caps to samsung along with the model#. Of course all you who were fortunate enough to get warranty service, even those units out of warranty, good for you. No more Shamsung for me. Sorry for the rant.
My TV has been making the ‘clicking’ noise for a couple days now. Is there a number I can call to get these capacitators fixed at no charge since it appears SAMSUNG is now sending techs out to fix the problem, if the TV is on the list.
Thanks!
Thanks to everybody who has contributed with helpful info here. I fixed my TV 2 weeks back. I have LNT-4042H. All 4 of the 10v 1000mfd capacitors were bad. Purchased those from RadioShak for $6.85. Those are 35v and 85c (originals are 105c).
Before fixing myself, I called Samsung and asked for Executive Customer Service but they said this model is not in their list, they cannot do free service.
Anyway, I have decided not to have any Samsung product in my house even if it is free.
-Thanks
Thanks for the information – I called Samsung customer service last Friday & got a call from the technician company on Monday. Played a bit of phone tag with the Houston repair company, but I was able to find a live answer instead of voicemail today. Technician will be at my home next Tuesday & they think it’s most likely the capacitor issues – crossing my fingers that’s the case so that my repair can be free of charge.
Just a note to say thanks for the info, my 46″ Samsung lcd exhibited the non-stop clicking syndrome for the first time 3 days ago. After reading the posts here, I called 1-800-SAMSUNG and spoke to a rep. He requested my model and serial #’s, and in less than a minute approved me for free servicing:) The local techies arrived THIS MORNING, and within 30 minutes had the caps replaced and were on their way, free of charge. TV works as beautifully as it always has, and the superb customer service I received has cemented my belief in Samsung. I agree it sometimes takes a real push to get companies moving to fix a widespread problem, and I’m sorry for the people who went through the grinder to get satisfaction, but I thank you as well! Your perseverence made it possible for me to have a perfect customer service experience, and since I am still certain Samsung’s have the best picture of ANY tvs, I will definitely buy again. Thanks again for all the info, and if you are having the same issue, call the 800 #!
clicking noise with no sound or picture. I called 1-800-samsung and give them my model # and told them the problem and they are sending a tech to fix the capacitors free of charge! Tv is about 2 years old and out of warrenty
I’ m sure my latest contact with samsung in order to get service on my LNS4041D, will fall on deaf ears, but I’ve sent a letter to the CEO of Samsung Electronics America. I will never buy another Shamsung product! They’ve offered me absolutely no help replacing the bad caps on my LCD
Hi, I’m having the same problem with my Samsung LA40R7, which is just out of its three year warranty. I am in Sydney Australia – has anyone had any luck getting Samsung to repair their TV here? They have quoted apx $500 to send their repair people, which is outrageous, given that it’s their fault! I suspect that the ACCC Statutory Warranty, which states that “goods should be of merchantable quality and free from defects not obvious at the time of purchase” covers this situation, but it’s a pain to convince the Samsung call centre!
Hi, I am Peter from Spain; I have the same problem with my LE40M87BDX tv, this week I am going to try to fix the TV myself; I had the same problem with a KAON satellite receiver some months ago, and I changed the capacitors and it worked perfectly. I’ll let you know when I’m done.
So they came, replaced 2 of the bad caps. Asked him to replace all, but said they were only allowed to replace the bad ones. So, all in all, it was a quick easy fix but i just hope that it doesn’t repeat.
Thanks to all of the postings and calls to Samsung, they are well aware of the capacitor problem. I have a Samgsung LN52A650 top of the line at the time and it started clicking but not comming on. I called Samsung and they told me that they would do a one-time fix. The process took two days.Technician came to my house and fixed it in 20 min. A bad batch of capacitors from Samsungs supplier. I will buy another Samsung in the future.
Model LN46A650A1F Purchased on 7/22/08 from Circuit City (now defunked)in Maplewood, Minnesota USA. Samsung did not offer a free fix when I posted my capacitor problem on their web site but today, they were very responsive to the problem when I called their 800 number (1-800-726-7864). I was offered an in home one time capacitor replacement and they provided me the name of the service provider and a Transaction number to refer to if there are any questions or issues.
Although slow off of the starting line, it seems that they are now getting out in front of this issue.
Thanks to everyone!
I too am a victim of Samsung capacitor problem. I purchased the LN-T4665F on Aug 30, 2007. My TV started this clicking sound when trying to power-up about three months ago. Now it takes about three clicking on/off before the I too am a victim of Samsung capacitor problem. I purchased the LN-T4665F on Aug 30, 2007. My TV started this clicking sound when trying to power-up about three months ago. Now it takes about three clicking on/off before the TV turn on. I decided to surf the web to see if I was the lone victim…no, I am not. Thanks for this web and a lot of helpful good hearted folks. I called Samsung last night and they told me my TV is not on the list for repair and gave me a local electrical company to call. I called them today and their charge to drive to my house is $175.00 plus whatever it will cost me to repair the TV. So, this weekend my home project will be to repair the set myself. I’ve no electrical experience but willing to take on this problem. I’ll post later how I made out with the repair. I too, will never buy another Samsung product. I am thinking of Sony in the future for television. Am I ticked off with Samsung? YES.
I bought my SAMSUNG plasma tv almost two years ago. I am having a problem as it does not start at one go. It makes a string clicking sound and after several minutes it starts. Now I have stopped operating it thinking it might cause some major problem. I called Samsung help line and they said that they will charge me Rs. 2000/- for one visit to check what is the problem. Pls help me in this matter. This seems to be a common problem. My contact no. is 9967530002 residing in Mumbai. I look forward to receiving a call from Samsung to come and repair this common problem.
DONE!!! I replaced 4 bulge caps (10volts), with 16 volts caps. It worked perfectly:
2 euros, 4 1000uf 16v caps (.50 cents each)
14 euros, solder
2 euros, soldering iron
Total 18 euros, it took 1 and a half hours, and it was the first time I used a solder; I had a similar problem with other equipment some months ago, but it was a friend who did the soldering.
Model Samsung LE40M87BDX
Thank you very much for the guide. To all the people having the same problem; replace the 10v caps with 16v caps!!
-I had the exact same problem with my 18 month old Samsung television. I orginially called a local tv repair company in the Memphis area and they were more than eager to come out and fix the problem. Before they came out I googled “Samsung clicking” and found so much information about the defective parts I was SHOCKED. I called 1-800-samsung immediately and they sent a repairman out to fix the TV at no charge. It was an easy 5 mintue phone call and it was taken care of. Even if your TV is out of warranty, call anyway. They know they have an issue and are more than willing to fix it.
I seem to be having this same problem with but with model number HL61A650 that was purchased from Circuit City. I have called twice now to Samsung and the keep telling me that this is not a known issue with this model. Anyone with this model having the same problem? I am getting really sick of talking to their service department about it. The last guy said it wasn’t a problem with the DLPs only with the LCDs.
I’m not comfortable with doing the work myself.
Thanks!
I got the same model as Jennyp’s HL61A650.
I had it for about 2 years and last week it would turn on and off by itself.
I replaced the lamp with a new one, that did not help. I will try Samsung next.
This post just saved me $1600. I own a 3 year old 40″ Samsung LCD with the same problems. The clicking on and off got continuously longer until the TV just wouldn’t turn on at all. After calling Samsung on several occasions, each rep said the same thing about my model not having this problem, so they wouldn’t cover any expenses. After searching the net, this blog gave me the confidence to try replacing the capacitors on my own. The only electronics store near me was Radio Shack, so I had to replace the 10v capacitors with 35v ones. I never soldered before, but the most time consuming part was that the samsung solder would take at least 10 minutes to melt enough to pull each side of a capacitor out. After I got 4 bad capacitors out, it was an easy cake walk. On a side note, make sure you try and wiggle your new welds to make sure their solid. Anyway, the picture works great now, and I will definitely be sending a donation. Thank you from the bottom of my wallet!
I wish I was so Smart to be able to fix electronics like that! I was very annoyed that the TV (LN46A550) I am still paying off stopped working after only 18 months but not before emmitting a loud Shrieking noise. (I am in the States, California). With the power of the internet I discovered the Samsung defect and luckily, Samsung is sending out a tech at n/c. I am worried about how the tech will repair it. Will he bring another board with potentially bad capacitors? I have never been the type to purchase appliance warranties and this is the first scare I have ever had. I am glad that Samsung has aknowledged the problem and I am sorry for people that were not as lucky in dealing with this situation. I can imagaine TV repairmen all over replacing wrong parts! Most of you are fixing the problem yourself and replacing all the capitors. I don’t know what the tech will do.
I,too, have this problem on a 52in that I bought from Circuit City in April 2008. I should have known there was a problem. Within 6 month of buying it the thing started having cap issues and Samsung sent a tech out to fix it. Now 2 years later its doing it again. After reading the tags I called Samsung and I get the seriel number from the repair shop for my TV I’m calling back and try to have it fixed. Will repost their response. Thanks to everyone for the info.
Well, I just got off the phone with Samsung and they are going to send a tech out and do a one time change out (according to the person on the phone) of the caps only??? AND, if its not the caps, I have to pay??? What proof will I have against a tech’s word? More to come. Anybody have them come and say its not the capacitors?? Don’t care as long as its fixed. I’m still extremely unhappy with Samsung and their choice of using inferior/old products in an almost $3,000.00 TV. I guess I have this to lok forward to in the future, I have a 40in in the bedroom……
I have a two year old LN52AN630 … same issue I called Samsung and was told that my serial number was not in the lot of those eligable for repair. I even spoke with a supervisor and got the same song and dance and that I could right a letter to the corp headquarters, but nothing could be done. Completely unimpressed with SAMSUNG on this issue.
Jamie, good luck on your repair. Mostly likely it is your capacitors- just make sure they replace your caps with a higher volt otherwise, you will have the same problem in 2.5 years. They are cheap to replace. I paid $1.59 for (35V) at Radio Shack. Repairman will charge you much more than that and I am sure some folks have been ripped off. I appreciates this web because it helped me save probably over $200.00 dollars. My Samsung has a beautiful picture and this is the first time I had problem with it.
@Cecil, look over the tech’s should after the back cover is off and he is inspecting the power supply. Some of the bad caps are obvious by their bulged tops. Some bad caps won’t exhibit that, but most do.
I have 2 1/2 years old LCD TV (and another one still not showing the clicking noise – a year old), same problems as the others on their LCD bad capacitor. I google this and found out its a capacitor. To fulfill my doubt I open my TV, I saw this 4 capacitor bulging/swollen I completely removed the Power Supply Circuit Board. Called the 1-800-samsung (it seems like from US), They will send a service tech (including phone) and the transaction code number within 24-48 hours here in Vancouver, BC. Will post when its done.
Same song and dance for me. Model #lnt4665fx/xaa purchased from Best Buy in August of 2007. The clicking has been going on for months now and it takes over 2 minutes for me to get a picture. Once the picture comes up it is as brilliant as ever. I started by using Samsungs online chat. The agent says there is nothing he can do as my unit is not eligible for a free repair. I then called 1-800-Samsung and spoke to a customer service rep. I described the problem once again to her and she told me the same thing. I asked to speak with someone else. He was more eloquent and after a few minutes said the unit would be covered even though it is over 2 years out of warranty. If it isn’t capacitors I’ll have to pay. My problem sounds identical to most everyone’s here so I’m sure I’ll be fine.
My advice to those of you calling Samsung when your unit is out of warranty is to be polite but firm. They will have a tech call me within 2 business days.
Awesome – Model:LNT-4661FX – Replaced the 10V Caps and all is well!
The Clicking started about 4 months out of warranty – I was able to make it about 2 years before it finally would not turn on.
This guide worked out perfectly with my Samsung Le-40M86BDX. I had the International version of the TV so the Samsung Nordic didn’t support the model (ending with XEC or something). With this guide it took me about 30 minutes to complete the job and cost me about two dollars (12 SEK). Thank you!
i must be lucky i purchased my samsung le40r73bd 5th march 07,,, clicking started 2 days ago ive had mine just over 3 years, no extended warrently now plenty clicking no pic or sound grrrrrrrr, ive been told £35 for call outcharge before they even put it on the bench, GREAT!! so now it looks like i am gonna be a small fortune for repair and i am out of work! i paid £9 hundred and 99 pounds for mine, i know they dont last for ever but it couldnt have came at a worse time
I am having the same clicking problem. I just called Samsung and they told me they would send a repair person out and fix the capacitors, but I would have to pay for the repair and Samsung in return will refund the money back to me.
I like to know why Samsung won’t pay the repair person, instead of all the burden being put on the customer.
With all the complaints about this problem, why hasn’t there been a recall?
When you purchase a car and there is a recall, don’t the dealership get their money from the auto maker?
ldsaab Thank you for your kind words. I am fuming! The tech came and immediately told me that the capacitors were fine and he insisted I would need a new motherboard at a rate of 300.00 plus I would have to pay a 45.oo service fee because the capacitors were “fine”. I through him out. He was actually expecting me to say “okay, do it”. Well, I am not a stupid woman. It is just pathetic that all of us have these crappy Samsung TVs with the same problem that happens exactly in the same time frame within purchasing. What difference does it make? Even if the motherboard is bad, that’s even worse! The motherboard is supossed to last longer than 18 month, I think the guy was full of it. My TV goes on and off all by itself like all of the other bad TV’s. The girl at samsung acted like I was the only one to call with this problem. That makes me mad too. PS, do you live near Northridge?
ldsaab Thank you for your kind words. I am fuming! The tech came and immediately told me that the capacitors were fine and he insisted I would need a new motherboard at a rate of 300.00 plus I would have to pay a 45.oo service fee because the capacitors were “fine”. I through him out. He was actually expecting me to say “okay, do it”. Well, I am not a stupid woman. It is just pathetic that all of us have these crappy Samsung TVs with the same problem that happens exactly in the same time frame within purchasing. What difference does it make? Even if the motherboard is bad, that’s even worse! The motherboard is supossed to last longer than 18 month, I think the guy was full of it. My TV goes on and off all by itself like all of the other bad TV’s. The girl at samsung acted like I was the only one to call with this problem. That makes me mad too. PS, do you live near Northridge?
Samsung in general all their apparatus including TVs mobiles are not of good quality and when they break which is often ( even more than chinese products) they cannot really fix them. Their parts are cheap and is only their glossy shiny tricky outside that looks good. European products for me anytime.
Bought one expensive TV ( with the same click problem ) and 2 mobiles that both broke down. All Nokia and Sony never brake down. In Cyprus they pretend there is no problem but I will insist.
Jamies, I am so sorry for your trouble with the TV. Reading all the tracks, most complaints are on the capacitors and not the motherboard. I hope the repairman isn’t trying to jack you into a higher cost in purchasing a motherboard.If it is the motherboard, show online for a cheaper price. If you are having the clicking with delay in powering up- it is most likely the capacitors. Is there anyone who can help you go back into the TV and check those capacitors? they are so cheap to replace. Good luck and let me know how you come out with this.
No, I am not near Northridge. I am in the state of Virginia.
I had this problem back in March. Warranty luckily covered it, with a 3 month extension on one year for registering the product. Tech came out for the capacitor issue and it wasn’t the capacitors. He replaced the motherboard and then it worked fine. He told me there had been some software issues that Samsung was working on. No more detailed explanation. My TV, a LN 52, started cycling on and off with no picture and I figured, after reading this page, it was the capacitors. Not in my case. So there is a chance that the motherboard could be bad. If you have the clicking I would replace the capacitors first since its the cheapest fix. Then if necessary look for replacement motherboard.
Good luck!
Same problem, called Samsung Support. Gave Serial # and Model #, they didn’t even ask how old(long off warranty). They said they would do a one time repair to the PSU, and have tech come on site. Good to see a company fixing problems AFTER warranty expired. My Dad told me a long time ago, “We all make mistakes, its how we fix them that really counts”. As an ex-Electronics Tech, I know that capacitor problems are a frequent issue in PSU design, so its good to see Samsung recognizing their error. I would definitely buy a Samsung again.
Don’t give Samsung so much credit. Lost of us got screwed over by them when they pretended there was no problem. It is only recently that they started to fix the problem. So those of us who had the failure right after the warranty expired all got screwed even though Samsung was aware of the problem. You can be sure the only reason they are fixing the problem is to try to prevent a recall or a class action suit. So the only folks benefiting are the ones who had their PS fail later on.